Shipping policy

Processing Time 

• Orders are typically processed within 2-5 business days (excluding weekends and holidays).
• During peak seasons or sales, processing may take slightly longer. 

Shipping Methods, Costs & Estimated Delivery 

• Shipping method, costs & estimated delivery is determined by selections chosen at checkout.

Shipping Costs 

• Shipping, including free shipping, is estimated at checkout based on your location. 

Lost, Stolen, or Delayed Packages 

• Once an order is shipped, we are not responsible for delays caused by carriers. 
• If your package is lost or stolen, please contact the shipping carrier first. If unresolved, reach out to our support team at Hello@CarrieAway.com.